Q: My luggage is lost, who should I contact?
A: Please contact your airline. Contact information can be found by clicking here.
Q: How early should I be at the airport before my flight leaves?
A: We recommend arriving at the airport at least two hours before your flight is scheduled to leave.
Q: When does the airport open and when do the airline ticket counters open?
A: The airport is open 24 hours a day. The security checkpoint opens at 3:45 a.m. The airline ticket counters generally open for business no later than 4:00 a.m. Hours for the Allegiant ticket counter vary. Click here to download a schedule.
Q: How do I find airline fares between Springfield and other cities?
A: Travelers need to contact airlines directly, or go through a travel agent, for fares and flight schedules. For a list of airlines serving the Springfield airport, click here.
Q: How much does it cost to park at the airport?
A: Parking information and cost can be found by clicking here.
Q: Where can I find parking for the disabled?
A: Handicapped parking is located in the short-term lot at the long-term price. Click here for more information.
Q: How do I ship a pet from the airport, and how much will it cost? How do I fly with my pet?
Q: How can I apply for a job at the airport?
A: The work force at the airport is composed of various businesses. Each has its own hiring policies and procedures. Click here for more information.
Q: What identification is needed for children at the security checkpoint?
A: No identification is required for children. Adults 18 and over are required to present acceptable identification. For more information visit the website of the Transportation Security Administration.
Q: What am I not allowed to take on the airplane?
A: Visit the Prohibited Items page on the Transportation Security Administration website.
Q: I need information about drones, and flying drones near the airport.
A: Please click here.
Q: Does the airport have U.S. Customs office?
A: Yes, Springfield-Branson is a landing rights airport. After hours and weekend flights are available. Please call the Customs office for more information: 417.868.0545